MARLBOROUGH: your water explained

Published results for this named supply area. Your address may be served by a different area.

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Thames Water · MARLBOROUGH Supply-area results · Hardness: 2024 · Quality: 2024

Your water at a glance

Very hard water. Expect limescale.

For your home, the main practical issue is mineral scale in kettles, showers and appliances. Check your dishwasher setting and follow appliance care instructions.

302 mg/l as CaCO₃

Soft ≤100 · Slightly hard ≤150 · Moderately hard ≤200 · Hard ≤300 · Very hard >300 mg/l. DWI hardness bands; not safety grades.

Published quality checks

More context is needed

These labels describe 2024. 22 other parameters have no complete compliance judgement here. They are not a guarantee about an individual tap today.

Understand the reported results ↓

Hardness reporting period: 2024 · Quality reporting period: 2024

Appliance settings · Convert hardness units

3.02 mmol/l

A conversion of the published hardness, not another test. Follow your appliance’s model-specific instructions.

Find your dishwasher’s correct setting

A newer source document is awaiting validation. The figures here remain from the approved period shown. Original supplier report ↗

Drinking-water results

What do the important results mean?

Read the status, sample range and source requirement together. A low average can hide an individual exceedance. Green labels mean the supplier reported no exceedances for that parameter and period; amber calls for source context.

Lead

No numerical limit supplied

Published mean

1.2 µg/l

Source reference: Not supplied

Plumbing can affect lead at an individual tap. An area average cannot rule out a problem with pipes at your property.

8 samples · Range: <0.9 to 2.1 µg/l

This report gives no numerical limit for this parameter. A higher or lower number is not automatically better.

Nitrate

No numerical limit supplied

Published mean

41 mg/l

Source reference: Not supplied

A dissolved compound monitored against drinking-water requirements. Its mean, highest reported result and sample count answer different questions.

8 samples · Range: 37 to 45 mg/l

This report gives no numerical limit for this parameter. A higher or lower number is not automatically better.

Fluoride

No numerical limit supplied

Published mean

0.07 mg/l

Source reference: Not supplied

Can occur naturally or be added through a fluoridation scheme. The concentration alone does not tell you whether it was added; a lower number is not automatically better.

8 samples · Range: 0.07 to 0.1 mg/l

This report gives no numerical limit for this parameter. A higher or lower number is not automatically better.

For your household

What should you do next?

01

Check appliance settings

Match the hardness unit to your dishwasher manual. Settings depend on the model.

Dishwasher guide
02

Manage limescale

Follow the manufacturer’s descaling advice. Check what a filter actually removes before buying.

Filters and limescale
03

A new change at your tap?

For a new taste, smell, colour or supply problem, check current supplier advice. Annual data is not a live incident feed.

Official supplier help ↗

Taste, appearance and mineral content

Chlorine, pH and minerals answer different questions. Calcium and magnesium help describe hardness; chloride is different from treatment chlorine. None is a stand-alone water-quality score.

Chlorine residual

Disinfectant remaining after treatment. It can influence taste and smell; a lower concentration is not automatically better.

See the measurement and context ↓

pH

Describes acidity and alkalinity on a scale, rather than an amount of a substance. Where the source gives a range, both its lower and upper bounds matter.

See the measurement and context ↓
How to read a water-quality report

Has the hardness changed?

History for this reported source area. Only comparable annual statistics appear in the chart; rolling summaries are kept separate. These are not daily tests at your address.

A comparable historical series is not available yet. We will add earlier reports when we can verify their periods and source areas.

Explore all measurements · 24 parameters · 2024

Every result retains its original units, range, sample count and source notes. Comparisons use the reference printed in this report; qualitative references and missing limits are not converted into invented pass/fail judgements. Unlisted substances are not necessarily absent from the water.

Parameters without their own explanation: A substance monitored in this supplier report. The source reference, units, sample range and any reported failures provide its context; the number alone is not a water-quality rating.

Hardness and minerals 7 parameters

Total hardness

No numerical limit supplied

Published mean

302 mg/l as CaCO₃

Source reference: Not supplied

Dissolved calcium and magnesium affect limescale and appliance settings. This is a mineral description, not a safety score.

4 samples · Range: 295 to 311 mg/l as CaCO₃

This report gives no numerical limit for this parameter. A higher or lower number is not automatically better.

Original wording and source notes

Source reference: Not supplied. Source parameter: Hardness (Total) as CaCO3. Original mean: 302 mg/l as CaCO₃.

Fluoride

No numerical limit supplied

Published mean

0.07 mg/l

Source reference: Not supplied

Can occur naturally or be added through a fluoridation scheme. The concentration alone does not tell you whether it was added; a lower number is not automatically better.

8 samples · Range: 0.07 to 0.1 mg/l

This report gives no numerical limit for this parameter. A higher or lower number is not automatically better.

Original wording and source notes

Source reference: Not supplied. Source parameter: Fluoride as F. Original mean: 0.07 mg/l.

Magnesium

No numerical limit supplied

Published mean

1.5 mg/l

Source reference: Not supplied

A naturally occurring mineral that contributes to hardness alongside calcium.

4 samples · Range: 1.4 to 1.5 mg/l

This report gives no numerical limit for this parameter. A higher or lower number is not automatically better.

Original wording and source notes

Source reference: Not supplied. Source parameter: Magnesium. Original mean: 1.5 mg/l.

Alkalinity

No numerical limit supplied

Published mean

252 mg/l as CaCO₃

Source reference: Not supplied

How strongly water resists a change in acidity. This helps describe its chemistry; it is different from pH and total hardness.

4 samples · Range: 244 to 259 mg/l as CaCO₃

This report gives no numerical limit for this parameter. A higher or lower number is not automatically better.

Original wording and source notes

Source reference: Not supplied. Source parameter: Alkalinity as CaCO3. Original mean: 252 mg/l as CaCO₃.

Sodium

No numerical limit supplied

Published mean

6 mg/l

Source reference: Not supplied

A dissolved salt component. Compare the water measurement with its source reference; it is not a measure of your total dietary salt intake.

9 samples · Range: 6 to 7 mg/l

This report gives no numerical limit for this parameter. A higher or lower number is not automatically better.

Original wording and source notes

Source reference: Not supplied. Source parameter: Sodium as Na. Original mean: 6 mg/l.

Chloride

No numerical limit supplied

Published mean

17 mg/l

Source reference: Not supplied

A dissolved salt component that can influence taste at higher concentrations. It is different from chlorine used in treatment.

8 samples · Range: 16 to 17 mg/l

This report gives no numerical limit for this parameter. A higher or lower number is not automatically better.

Original wording and source notes

Source reference: Not supplied. Source parameter: Chloride as Cl. Original mean: 17 mg/l.

Sulphate

No numerical limit supplied

Published mean

12 mg/l

Source reference: Not supplied

A dissolved mineral component monitored in water-quality reports. Read its concentration alongside the source reference.

8 samples · Range: 10 to 14 mg/l

This report gives no numerical limit for this parameter. A higher or lower number is not automatically better.

Original wording and source notes

Source reference: Not supplied. Source parameter: Sulphate as SO4. Original mean: 12 mg/l.

Taste, appearance and treatment 5 parameters

pH

No numerical limit supplied

Published mean

7.3 pH units

Source reference: Not supplied

Describes acidity and alkalinity on a scale, rather than an amount of a substance. Where the source gives a range, both its lower and upper bounds matter.

12 samples · Range: 7.2 to 7.4 pH units

This report gives no numerical limit for this parameter. A higher or lower number is not automatically better.

Original wording and source notes

Source reference: Not supplied. Source parameter: Hydrogen Ion. Original mean: 7.3 pH units.

Chlorine residual

No numerical limit supplied

Published mean

0.59 mg/l

Source reference: Not supplied

Disinfectant remaining after treatment. It can influence taste and smell; a lower concentration is not automatically better.

25 samples · Range: 0.48 to 0.7 mg/l

This report gives no numerical limit for this parameter. A higher or lower number is not automatically better.

Original wording and source notes

Source reference: Not supplied. Source parameter: Chlorine (Residual). Original mean: 0.59 mg/l.

Colour

No numerical limit supplied

Published mean

<1.8 mg/l Pt/Co

Source reference: Not supplied

A measure of water colour under test conditions. A new change at your tap should be checked with your supplier.

12 samples · Range: <1.8 to <1.8 mg/l Pt/Co

This report gives no numerical limit for this parameter. A higher or lower number is not automatically better.

“<” is part of the source result. It is not an exact concentration or a measured zero.

Original wording and source notes

Source reference: Not supplied. Source parameter: Colour. Original mean: <1.8 mg/l Pt/Co.

Turbidity

No numerical limit supplied

Published mean

<0.09 FTU

Source reference: Not supplied

Measures cloudiness caused by suspended particles. It cannot identify their cause on its own.

12 samples · Range: <0.09 to <0.09 FTU

This report gives no numerical limit for this parameter. A higher or lower number is not automatically better.

“<” is part of the source result. It is not an exact concentration or a measured zero.

Original wording and source notes

Source reference: Not supplied. Source parameter: Turbidity. Original mean: <0.09 FTU.

Conductivity

No numerical limit supplied

Published mean

531 µS/cm

Source reference: Not supplied

Indicates how readily water conducts electricity, influenced by dissolved ions. It is not a direct measurement of hardness or safety.

12 samples · Range: 511 to 554 µS/cm

This report gives no numerical limit for this parameter. A higher or lower number is not automatically better.

Original wording and source notes

Source reference: Not supplied. Source parameter: Conductivity. Original mean: 531 µS/cm.

Metals 8 parameters

Lead

No numerical limit supplied

Published mean

1.2 µg/l

Source reference: Not supplied

Plumbing can affect lead at an individual tap. An area average cannot rule out a problem with pipes at your property.

8 samples · Range: <0.9 to 2.1 µg/l

This report gives no numerical limit for this parameter. A higher or lower number is not automatically better.

Original wording and source notes

Source reference: Not supplied. Source parameter: Lead as Pb. Original mean: 1.2 µg/l.

Iron

No numerical limit supplied

Published mean

5 µg/l

Source reference: Not supplied

Can affect water colour, staining and taste. A historical result does not diagnose a change in your tap water today.

9 samples · Range: <5 to 5 µg/l

This report gives no numerical limit for this parameter. A higher or lower number is not automatically better.

Original wording and source notes

Source reference: Not supplied. Source parameter: Iron as Fe. Original mean: 5 µg/l.

Aluminium

No numerical limit supplied

Published mean

<8.2 µg/l

Source reference: Not supplied

Monitored as part of water-quality testing and treatment control. Compare with the reference and sample results in the source.

9 samples · Range: <8.2 to <8.2 µg/l

This report gives no numerical limit for this parameter. A higher or lower number is not automatically better.

“<” is part of the source result. It is not an exact concentration or a measured zero.

Original wording and source notes

Source reference: Not supplied. Source parameter: Aluminium as Al. Original mean: <8.2 µg/l.

Copper

No numerical limit supplied

Published mean

0.146 mg/l

Source reference: Not supplied

Can be influenced by plumbing. The area report does not replace investigation of a problem at an individual property.

8 samples · Range: 0.027 to 0.39 mg/l

This report gives no numerical limit for this parameter. A higher or lower number is not automatically better.

Original wording and source notes

Source reference: Not supplied. Source parameter: Copper as Cu. Original mean: 0.146 mg/l.

Manganese

No numerical limit supplied

Published mean

<0.5 µg/l

Source reference: Not supplied

Can affect colour and deposits. Any reported exceedance needs the supplier’s investigation context.

9 samples · Range: <0.5 to <0.5 µg/l

This report gives no numerical limit for this parameter. A higher or lower number is not automatically better.

“<” is part of the source result. It is not an exact concentration or a measured zero.

Original wording and source notes

Source reference: Not supplied. Source parameter: Manganese as Mn. Original mean: <0.5 µg/l.

Nickel

No numerical limit supplied

Published mean

3.4 µg/l

Source reference: Not supplied

A monitored metal that can be influenced by materials in contact with water. Local plumbing and sampling context matter.

8 samples · Range: <0.7 to 22.4 µg/l

This report gives no numerical limit for this parameter. A higher or lower number is not automatically better.

Original wording and source notes

Source reference: Not supplied. Source parameter: Nickel as Ni. Original mean: 3.4 µg/l.

Arsenic

No numerical limit supplied

Published mean

<0.7 µg/l

Source reference: Not supplied

A trace element monitored against a drinking-water requirement. Use the source results and units rather than taste or appearance to interpret it.

8 samples · Range: <0.7 to <0.7 µg/l

This report gives no numerical limit for this parameter. A higher or lower number is not automatically better.

“<” is part of the source result. It is not an exact concentration or a measured zero.

Original wording and source notes

Source reference: Not supplied. Source parameter: Arsenic as As. Original mean: <0.7 µg/l.

Selenium

No numerical limit supplied

Published mean

0.4 µg/l

Source reference: Not supplied

A trace element monitored in drinking water. Its presence alone does not establish that a requirement was exceeded.

8 samples · Range: 0.4 to 0.5 µg/l

This report gives no numerical limit for this parameter. A higher or lower number is not automatically better.

Original wording and source notes

Source reference: Not supplied. Source parameter: Selenium as Se. Original mean: 0.4 µg/l.

Other monitored substances 4 parameters

Nitrate

No numerical limit supplied

Published mean

41 mg/l

Source reference: Not supplied

A dissolved compound monitored against drinking-water requirements. Its mean, highest reported result and sample count answer different questions.

8 samples · Range: 37 to 45 mg/l

This report gives no numerical limit for this parameter. A higher or lower number is not automatically better.

Original wording and source notes

Source reference: Not supplied. Source parameter: Nitrate as NO3. Original mean: 41 mg/l.

Trihalomethanes

No numerical limit supplied

Published mean

3 µg/l

Source reference: Not supplied

About this parameter: see the note above this list.

8 samples · Range: 2 to 4 µg/l

This report gives no numerical limit for this parameter. A higher or lower number is not automatically better.

Original wording and source notes

Source reference: Not supplied. Source parameter: Trihalomethanes. Original mean: 3 µg/l.

Bromate

No numerical limit supplied

Published mean

<0.5 µg/l

Source reference: Not supplied

About this parameter: see the note above this list.

8 samples · Range: <0.5 to <0.5 µg/l

This report gives no numerical limit for this parameter. A higher or lower number is not automatically better.

“<” is part of the source result. It is not an exact concentration or a measured zero.

Original wording and source notes

Source reference: Not supplied. Source parameter: Bromate. Original mean: <0.5 µg/l.

Ammonium as NH4

No numerical limit supplied

Published mean

<0.03 mg/l

Source reference: Not supplied

About this parameter: see the note above this list.

8 samples · Range: <0.03 to <0.03 mg/l

This report gives no numerical limit for this parameter. A higher or lower number is not automatically better.

“<” is part of the source result. It is not an exact concentration or a measured zero.

Original wording and source notes

Source reference: Not supplied. Source parameter: Ammonium as NH4. Original mean: <0.03 mg/l.

Sources, dates and how to interpret this page
Reporting period
2024
Source retrieved
2026-02-27
Last verified source check
2026-09-20
Original publication
Thames Water report ↗

Published area statistics are not a test at your home or a current incident report.

Hardness: 4 samples · reported range 295 to 311 mg/l as CaCO₃.

Status labels describe the published parameter and period. Historical exceedances do not automatically establish a current incident. Numerical limits are taken from the original report, not applied indiscriminately across countries, dates or sampling locations. DWI explains how standards work in England and Wales.

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